Return & Refund

I. Return policy

Quitzonjr.store offers a return service for selected items. You can use this page to learn about our return policy. Most items sold on Quitzonjr.store are subject to our general return policy. However, we have different policies or requirements regarding them.

1. Return time

If you are not satisfied with the product you receive, you may return it to us within 30 days of receipt for a refund or exchange.

2. Right to return

We always want you to have a positive experience every time you shop with us. We know from time to time you may wish to return items and you have the right to cancel the purchase of most items within 24 hours of placing your order. For defective items, we expect customers to notify and provide proof within 30 days of receipt. Evidence must include:

– Unboxing video

– Image

Send it to our support center at [email protected] for further assistance. Must include information to protect customer rights. Please note that this returns policy does not affect your statutory rights and therefore does not affect your right to cancel as described above.

3. Return process

To return, please email us at [email protected] to initiate the return process, information includes:

Number order:

First and last name:

Date of purchase:

Reason for refund:

Returned product name:

Once the returned item has been received and approved, you will receive an email confirming the return. If the return does not qualify for the return policy and is refused, the item may be shipped back to you at your expense.

4. Shipping

Shipping costs to return the package will be paid by you.

You may consider sending the item back to us using a shipping method to track the status of your order.

5. Refund restrictions

We will not accept returns if we notice unusual patterns or return activity that does not comply with our Return Policy or the returned item(s) differ from the original return request or The returned items do not match what you ordered, we may have to refuse your parcel.

In certain circumstances, we may be required to deactivate your account and any related accounts to prevent repeat misconduct and ensure fairness among our customers .

II. Refund policy

1. Refund time

Refund period is within 30 days from the date of receipt of the customer’s returned goods.

2. Refund method

– We will notify you when we receive and inspect your return and let you know whether a refund has been approved. If approved, you’ll automatically receive a refund to the customer’s original payment method.

– Remember that it may take some time for your bank or credit card company to process and send the refund.

– Once your refund is approved by us, all responsibility rests with your bank.

– If you do not wish to receive the product due to changes in personal needs, we will deduct shipping costs directly from your refund.

3. Late or missing refunds

In case you have not received your refund, please check your bank account again then contact your credit company, it may take some time before your refund is posted official.

4. Contact us

If you have any questions about our Policy, please contact us at [email protected]